Tel: +44 (0) 844 225 3106
Vidioh Trustpilot logo
Contact Us

Vidioh Limited - Privacy Notice

Vidioh Limited (Vidioh) is committed to protecting your privacy.

We are a private company established in England and Wales with company number 07828822 and registered office at The New Boat House, Mill Lane, Maidenhead, Berks SL6 0AA, and for the purposes of the General Data Protection Regulation (the “GDPR”) and any legislation in the UK implementing the GDPR, we are the data controller.

This Privacy Notice sets out the basis on which we will process any personal data we collect from you, or that you or third parties provide to us, in connection with your membership in the Vidioh and which relates to you or to any individual connected with you. Please read this Privacy Notice carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data.

This Privacy Notice explains our policy in relation to:
• what information we collect or receive from you;
• how we use your information;
• who we share your information with;
• where and how long we will keep your data;
• how we keep your information safe;
• your rights regarding the personal information you provide to us;
• technical information that we collect about you (including via the use of cookies on our website); and
• who you can contact if you have questions or complaints about how we process your information.

Collected information and how it's used

Information you and your employer give us
You may provide certain personal data to us when using the website and when contacting us online, by phone, email, post or in any engagement or correspondence that you may have with us.

Collected Personal Information

We hold the following personal information about you:
• personal details such as your name, gender, age, email address, postal address, telephone or mobile number;
• technical information and other information about your visits to our website– you can find more information about this below.

How do we use your information?

We will use your personal information for the purposes of administering and managing the business of Vidioh. More information on the purposes for which we process your data and the legal bases for this processing can be found by clicking here.

How we handle your personal data

We do not sell, rent or lease your personal information. We share your information with selected recipients who are involved in our business.  Please click here for more information.

Where do we store your personal data?

The information that we collect from you will be transferred to, and stored at/processed in the EEA. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy Notice.

We will only transfer your information outside of the EEA where we have adequate measures in place to provide appropriate safeguards such as the Privacy Shield (where recipients comply with the US Department of Commerce’s EU-US Privacy Shield) or Model Clauses (standard clauses produced by the EU Commission). Click here to learn more about these transfer mechanisms.

Information safety

Unfortunately, the transmission of information via the internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted through this website or over email; any transmission is at your own risk. Once we have received your information, we will take appropriate technical and organisational measures to safeguard your personal data against loss, theft and unauthorised use, access or modification.

How long will we keep your personal data?

We will retain your information in accordance with our Data Retention Policy.

Your rights regarding the personal information you provide to us

You have certain rights in relation to the personal information we hold about you, which we detail below. Some of these only apply in certain circumstances as set out in more detail below. We also set out how to exercise those rights. Please note that we will require you to verify your identity before we respond to any of your requests.  We must respond to a request by you to exercise those rights without undue delay and at least within one month (although this may be extended by a further two months in certain circumstances). To exercise any of your rights, please fill out the Subject Access Rights Form.

Right of access

You have the right to know whether we process personal information about you, and if we do, to access information we hold about you and certain information about how we use it and who we share it with.

If you require more than one copy of the information we hold about you, we may charge an administration fee. We may not provide you with certain personal information if providing it would interfere with another’s rights (e.g. where providing the personal information we hold about you would reveal information about another person) or where another exemption applies.

Right to rectification

The accuracy of the information we hold about you is important to us. Under the GDPR you have the right to access the information we hold about you and have any inaccuracies corrected. Where you request correction, please explain in detail why you believe the personal data we hold about you to be inaccurate or incomplete so that we can assess whether a correction is required.

Please note that whilst we assess whether the personal data we hold about you is inaccurate or incomplete, you may exercise your right to restrict our processing of the applicable data as described below.

Right to erasure

This is also known as the “right to be forgotten”. Please click here for more information about the circumstances in which you may request that we erase the personal data we hold about you.

Right to portability

You have the right to receive a subset of the personal data we collect from you in a structured, commonly used and machine-readable format and a right to request that we transfer such personal data to another party. The relevant subset of personal data is data that you provide us with your consent or for the purposes of performing our contract with you. Please click here for more information.

If you wish for us to transfer the personal data to another party, please ensure you detail that party and note that we can only do so where it is technically feasible. We are not responsible for the security of the personal data or its processing once received by the third party.

We also may not provide you with certain data if providing it would interfere with another’s rights (e.g. where providing the personal data we hold about you would reveal information about another person or our trade secrets or intellectual property).

Restriction of Processing to Storage Only

You have a right to require us to stop processing the personal data we hold about you other than for storage purposes in certain circumstances. Please note, however, that if we stop processing the personal data, we may use it again if there are valid grounds under data protection law for us to do so (e.g. for the defence of legal claims or for another’s protection).

Please click here for more information on the circumstances in which you may request that we stop processing and just store the personal data we hold about you.

Technical information (including cookies)

When you visit our website, we collect technical information about your computer, such as your internet protocol address (which is a number that can uniquely identify a specific computer on the internet), time zone setting, your login information, browser type and version, browser plug-in types and versions, operating systems and platforms.

We use cookies to collect information about your browsing activities over time and across different websites following your use of our services. They allow us to recognise and count the number of users and to see how users move around our website when they are using it. This helps us to improve the services we provide to you and the way our website works. Please click here to learn more about the cookies we use. You can also find more information about cookies and how to manage them at.

Complaints

In the event that you wish to make a complaint about how we process your personal data, please contact us in the first instance by email and we will endeavour to deal with your request as soon as possible. This is without prejudice to your right to raise a complaint with a relevant data protection supervisory authority.

Changes to our Privacy Notice

Any changes we make to our Privacy Notice in the future will be posted on this page and we will notify our users. Please check back frequently to see any updates or changes to our Privacy Notice. Any changes to this Privacy Notice will become effective when we post the revised Privacy Notice on our website. Your use of the website, or continued participation in Vidioh, following these changes means that you accept the revised Privacy Notice. This Privacy Notice was last updated in May 2018.

Contact

If you have any questions, comments or requests regarding any aspect of this Privacy Notice, please do not hesitate to contact us:

By post: Vidioh Ltd, the New Boat House, Mill Lane, Maidenhead, Berks SL6 0AA UK

By email: [email protected]

By phone: from within the UK: 01844 225 3106

Ready to start a new project?